Insecure

Nov. 30th, 2011 03:40 pm
thessalian: (Default)
I'll talk about the industrial action later, since I've sort of seen it from both sides today. Right now, though, I am tired, I think I've worked myself into yet another case of lurgy (or possibly the same case of lurgy that is just never going to get better no matter how much vitamin C I intake if I don't take better care of myself), and I plan to go home in fifteen minutes because I cannot, will not, shall not face rush hour on public transport in this state.

(Or I'll hit 4pm and decide that one more hour won't kill me. And I might even be right, but still...)

So instead, I'll just make a very brief comment about my fellow float: namely that the data protection stuff we had beaten into us when we started (and also common fucking sense) clearly did not stick with her. I admit that I am slightly paranoid in that I will password-lock my computer if I'm wandering even so far as the printer across the room, but it's a damn sight better than wandering off for forty-five minutes, ostensibly to pick up notes but I've been in the office from which she collects said notes; she mostly gossips, and leaving your computer on, logged in, unlocked and without even having the screen saver pop up. Technically, I could report her because that just screams 'leakage of sensitive patient data'. She'd probably say that she's in an admin-only section and no patients or anything go through here, so what's the problem?

...Well, not taking into account the maintenance staff running riot through this floor and the floor below us, I've worked in hospitals where, despite it being admin offices, a bunch of thieves actually made off with the computers themselves. During normal business hours, by all accounts. And all it takes is a glance at her monitor to see what's going on with a patient's case. Sure, they may not know the person, but I don't want some little noit being able to casually glance at my medical records. I'm worried enough about the people who need that access to do their jobs. Either way, point is, we have security for a reason and she should damn well use it.

*sigh* Want to go hooooome.
thessalian: (facepalm)
I am having One Of Those Days.

I was late for work owing to the more-or-less standard public transport woes. I guess it froze last night, to judge by the salt scattered all over the train platform this morning. Anyway, I wasn't very late, so that was alright. Still, not a great way to start the day, particularly when you have no idea what desk you're going to end up sitting at when you get in. (I know more or less what department I'm working in until mid-January. What I don't know is exactly where I'll be sitting on any given day.) As it happened, the other float temp wasn't in so I was offered her desk. However, I figured that it would be just my luck if she turned up while I was mid-letter, so I declined and took the desk of the IT guy who sits across from her desk instead. Unfortunately, there is only one foot pedal for our shiny new digital dictation machine, so I nabbed that.

Well ... I nabbed that after I got my computer access back.

Yeah, imagine my shock when I tried to log in and got beeped at with an error message saying that this user account had expired. Apparently, IT got really confused when my job spec went wibbly and I ended up doing the typing for half the damn hospital. Or they mistook me for one of the temps that float through the place sometimes. I honestly don't know. Either way, they somehow thought that my contact was ending and pulled the plug on my account on Friday night. So ... that was a truly unpleasant surprise, about which I thankfully got immediate reassurance. Things got settled on that end ... mostly ... except that I'm now having some issues with my EPR account that IT hasn't sorted out because EPR helpdesk is a separate department, which is traditionally staffed by lazy twits. But at least I can more or less type.

Unfortunately, the other secretary can't. Look, we have exactly one foot pedal up here. Headphones we have in plenty because there are still some of the old transcription machines kicking around (because, despite us having gone live with digital dictation over a month ago now, some of the consultants still refuse to use it altogether and so we have to make special allowances for tapes, because consultants are Speshul Snowflakes and anyone who's trying to maximise the efficiency of the NHS really needs to crack down on that bullshit, JUST SO YOU KNOW), but that doesn't work for the footpedals. I found my colleague trying to plug a foot pedal from a transcription machine into the microphone jack of her computer. Then she wandered away and found one that would fit an old-fashioned pin socket. Which our computers don't actually have anymore, given that I think those gave way to USB ports about five years ago and not even the NHS is that bad about updating its equipment. Sometimes. Mostly. Anyway, point is that she is boned. And if she hadn't had a worse time on public transport than I did, that'd be me.

The only cup of coffee I could get this morning was some incredibly disgusting instant. We were out of sugar so I had to use someone's artificial sweetener, which only made it worse. My tiny bag of dried apricots was not suitable for breakfast and it's at least an hour 'til lunch. I have a headache. My knees are really feeling the change in weather, as are my sinuses. I am tired and unhappy and I want to go hooooooooooome. And one of the doctors not only cannot figure out that he needs to hit the record button before he starts talking, but also has not yet worked out that the digital dictation system means that you have to dictate each letter as a separate sound file. So I'm going to look real forward to formatting this sucker when I finally get this sucker typed.

[Edit: Also, when I have cleared out three months of your typing backlog, do not turn around to me with bitch-face and tell me not to do your typing anymore because you don't need the help. Not when I have managed to clear the backlog that you've been leaving sitting there since June because you've been too busy reading the Metro or talking too loudly to your colleagues to actually do a damn thing. And this is the woman who bitches about how coming in on weekends isn't worth the overtime she gets! I don't even know what the hell she does! Argh!]
thessalian: (Rant)
I need a day off. I need a day off. I need a day off so badly I CANNOT STAND IT.

(Thankfully, it is the weekend so I get two. But it doesn't feel like enough.)

The good news is I am no longer standing in for the secretary that doesn't do a damned thing. No, instead I am helping yet another department with yet another backlog - this one dating as far back as June. Well. August now (because I frankly rock). Except that IT didn't give me access to the part of the system I needed to access and no one told me where to save what when anyway, and nobody told me exactly how things work in that department so things got messy. See, apparently these doctors do not like looking at computer screens ... or dealing with computers at all, given their inability to log things onto the shiny new digital dictation system correctly so that I still get all manner of letters with no idea who I'm typing about... Anyway, point is that they won't verify letters on the system. No, they make it a lot more complicated. They make us finalise the letters on the system so we can print them out, check the printouts over for errors, and then make us leave any corrections that might need making on the system while we correct and print out an entirely separate copy on the shared drive. This is insane, but never mind. At least I now relatively have the hang of things so I can just get on with typing.

Well ... mostly. There are issues. See, there's not enough room in the office of the department for whom I am doing backlog duty for me to actually have office space there. I'm up in the managerial suite for my typing. The printer's inconvenient; not only do I share it with about eight other people (none of whom are keen to take their printed documents out of the printer, for some reason, so they just sit there and clutter up the place) but it's sitting in a corner being blocked by a co-worker and a large floor-standing electric fan. My desk is an ergonomic nightmare and my back is to a corridor, which is less than fun. And I have to go down three flights of stairs and halfway across the hospital to drop off my printed-out documents ... in the opposite direction of anywhere I might actually find lunch. And as unpleasant as my current office space is, it's better than what I might have Monday, since this department wants to keep me for a few weeks longer but also has to give this desk to the other poor slob helping with this department's backlog. So they want me to come in at half-past sparrowfart Monday morning as usual but aren't entirely sure they'll have a desk for me to work at when I do.

This is why I spend most of my evenings doing little more than play Dragon Age 2. There is nothing more satisfying after a day of this shit than hitting lowish-level mobs with Assassinate and watching them explode.

Who votes I have a really nice dinner tonight?
thessalian: (Rant)
Talking faster on your dictation tapes will not make us type faster, and certainly will not make us type more accurately while we're typing faster. And if your words are quite literally getting jumbled in your mouth because you're trying to speak with the speed of an auctioneer, you're wasting your own time as well as ours because you have to go back and correct your sentence. Plus this is putting your pronunciation all over the map.

In short: MORE HASTE, LESS SPEED, plxkthnxbai.
thessalian: (facepalm)
...does not constitute an emergency on mine!

I am being shifted to yet another new department next week. It's a bit like Pass the Parcel. Still, I'm not precisely sorry. I cannot get out of this one fast enough. Today is one of those days where I just want to kill EVERYONE.

So I'm working my way through the backlog (it started mid-August. I have got us to mid-late October. I think I'm doing well) when I get approached by the consultants' lone registrar. He points out to me a list of letters that are absolutely urgent and must be typed RIGHT AWAY. Fiiiiiine, I'll abandon the backlog and type the letters that are soooo urgent that they simply cannot wait.

- One of them is dated 26 October.
- Half of them were dictated ad hoc despite being clinic letters and thus have no information attached to them on the system, obliging me to dig through notes for appropriate addresses.
- Half of those have had the notes taken away, or never had any delivered in the first place.
- One doesn't even have a name or a hospital number, as the consultant decided to see a patient who was never booked into clinic in the first place and just randomly dictated a clinic note without really attaching it to anything. So he dictated a name that I'm not sure I'm spelling right and that was it; no hospital number, no date of birth, nothing.

Don't get me started on the lady from our sister hospital insisting that of course I can get medical records, notorious for sitting on its collective tuckus and being as unhelpful as possible, to deliver a set of notes that might not even be in medical records in the first place to my office (which is in a different building) within the next ten minutes. Or the multiple patients who insist I am 'not being very helpful' when I do not take 'I will give the doctor the message' to mean 'I will track him down, nail his feet to the floor and then hold him at gunpoint until he returns your phone call'. Or the fact that we have swapped radio stations to Magic. Or that the women with whom I am sharing an office are now singing along. Or that conversation that the clinic clerk who passed through here yesterday was having with the rest of the office about how "I got no problem with gays; some of my best friends are gays. But I don't hold with what they get up to in the bedroom; it grosses me out" and how famous people coming out are only doing it for the publicity and "then there are the ones who just can't make up their minds..."

Someone please explain how my brain hasn't just plain blown up by now...
thessalian: (Default)
So I've been quiet for awhile, beyond the occasional rant. It's probably about time to rant about work, and why I need a new job, like, yesterday.

My co-admin was supposed to be leaving for greener pastures in September; something about having a job offer for something more in his skill set with a delayed start date. September came and went ... and there he was, still. Something about how he suddenly didn't have a start date anymore, but mentioned something November. Then January. It seems that the plan is that he's going to stick around until such time as they give him a date. Which, given how much they keep pushing it back, is going to be about half past never.

Senior management has always had a view to turning this particular admin job into a one-secretary operation. That secretary was supposed to be me, but since I'm still sort of in this 'float secretary' twilight zone and he's the 'official' secretary, and he's sticking around ... well, there have been reshuffles. I still have a job, but it is killing me by inches. See, I've been moved into a new department and the person whose long-term sick leave I'm covering for the moment left a complete unholy mess. I keep getting phone calls about appointments that should have been made months ago but weren't, letters that should have been typed but haven't been (the backlog went back to late August, pity's sake; I've spent the week whittling it down to mid-October and we might - might be into November by day's end), and messages that should have been passed on but clearly weren't, since nothing ever got done and the patient heard nothing back. So I get yelled at by patients a lot, particularly since IT has ballsed up my system access with the move and I can't actually make the appointments, and Central Bookings is staffed by baboons.

And then there are the people I share my current office space with. Look, I don't mind office chatter; I never have. Well, not usually. But when it's loud and I'm trying to type a clinic letter for a registrar who won't speak above a Scottish-accented mutter and trying to puzzle out medical terminology out of the mush over the noise, it doesn't help. Neither does the blaring of Heart 106.2 in the background; I like background music but I think one of the girls in the office is partly deaf, because it's right by her ear and she still cranks it. Plus I have discovered over the last week that these women are the sort who are perfectly happy to have Demi's divorce on the front page of the paper and yet bitch about celebrity culture. I can't help listening because it is too damn loud, and it all makes me want to throttle people.

(Also, if you want the window that is right by my left arm open, ask me if I mind before you do it. Do not lean over me, open the window and wander off. Particularly not when I told you just yesterday that sitting in a blast of cold air knots my muscles to the point of agony. ARGH.)

I've been in early and out late with minimal lunch for the last week. This looks set to continue in future. I need OUT. OUUUUUUUT.

But, yes, as [livejournal.com profile] mitchy points out, there are a few little cheery things, like late lunch at Belgos tomorrow. (Though I thought we were doing dinner? Eh, food and good company, and I can still lie in until at least midday.) Also slaughtering things in DA2; I'm doing the Rogue playthrough again because it's fun, in a "Waitaminit; the battle just started, where did all the enemies go? Oh, they're corpses on the floor already" sort of way. It's also at least in part research; I have this plot nug and it's turning into the longest fanfic I've written in over ten years and the longest DA fic I've written ... well, ever. It's turning into chapters and that is kind of scary and I don't really know about showing it to anyone, ever but DAMNIT, I AM GOING TO TRACK DOWN THAT UNHOLY PLOT NUG AND I WILL SLAY IT LIKE IT WAS AN ARCHDEMON!

*ahem* Right. Back to work. But fuck it, sometimes I just need a damn break and I can't hear my current clinic tape over my desk-neighbour singing along with the atrocious pop on the radio anyway. When this song is over, I can probably actually get shit done...
thessalian: (DAO)
Much of today has been spent dealing with people on the phone (always a joy) and hauling notes around. Thankfully my typing pile was clear before I started, so the couple of tapes that randomly appeared while I was trying to heave heavy stacks of medical records around the place or cope as best I could with people browbeating and/or passive-aggressively bullying me to try to make me do the impossible are not a big deal. Well, they won't be on Monday, anyway. That's when I can sit down and actually type them. Hopefully I'll even have time to send out those letters that I've had to print out to send stuff back to filing for today. I'm halfway considering taking them home and working on at least getting the envelopes stuffed but I have sworn to myself that I will never bring work home with me and I do not intend to start now. I just can't get it done in the office because every time I try, something else comes up. I had to do the booking back to medical records first because we're running out of room in there and there's stuff that Schrodinger's Admin hasn't booked back from ages ago despite us having been done with them ages ago. I don't think I've even remotely sorted all those out yet, but I've made a dent and it gives us more space.

So looking forward to the weekend. So very much you have no idea. I'm tired, I'm still sniffly, everything hurts from the notes-haulage this afternoon, and dear gods I want a bathtub. But then again, I stopped in Covent Garden at lunchtime and did my trawl through Lush, so at least I have lovelies for the shower. Still, this weekend is going to involve chores. Properly filling the fridge. Laundry. Stuff like that. And in between times, I'm sure I'll find something to keep myself occupied. I always do, one way or another. I really do need to relax between chores, though. Maybe I'll try my Mass Effect games again.

Or I could just continue my Belf Pally's slow crawl towards level 80 in Warcrack. I bumped her to halfway into level 75 over the last couple of days, dumping a few quests that are supposed to be part of a quest chain that used to be awesome until Blizzard decided that the most awesome bits of the quest line were obsolete and took them away, but ... well, if they took away the awesome, I'm not really that invested in getting really annoyed over quests of stupid. I have new quests of stupid to get annoyed over now, anyway; I'm in Tower o' Dragons right now, wondering what the aggro range is on the elite dragons that fly over the entire area. This was my problem with Coldarra, y'know; the intense worry that I was going to bank the wrong way and end up crushed by an elite bloody dragon. But then again, one of my quests of stupid was a level 74 elite bird, and I don't figure a level 74 elite dragon can be that much harder, can it? Not entirely sure I want to find out, but I suppose if I had to...

Anyway, I think I've killed enough time. Now I can go home. WEEKEND! Okay, fine, chores, but WEEKEND!

(Oh, and new meme will happen when I get home. Thanks, [livejournal.com profile] kelemvor!

*facepalm*

Oct. 6th, 2011 01:39 pm
thessalian: (facepalm)
Apparently I cannot vent to my colleagues in the office anymore. Not while the consultants are in earshot, anyway. Eavesdropping is alive and well and at least one of the consultants gets really shirty if he thinks he's getting commentary that sounds even remotely like criticism.

I came back from lunch break to my co-admin saying that apparently there was a tape by one of my consultants left from when I was off sick (as opposed to the holiday leave) that hadn't been done. The reason it hadn't, he discovered after a look-round, was that the tape and the pile of notes that went with it was on the floor, and someone (probably the gollums in MedRec) put another small stack of notes on top of it, which was unfortunately marked with a post-it denoting a completely different clinic. It looked to me like just another legacy of the consultant that hoards notes for clinical studies, not a tape needing to be done (given there was no visible tape-containing envelope involved). This is why I don't like it when the consultant in question leaves notes on the floor, and why there has to be a better solution. Usually it isn't a problem because I keep the shelf where he keeps the notes pretty clear, but given I was away and a backlog built up? (And the float they got in to type stuff for me didn't see it either, kthnx.) Well, this is not a thing that happens very often. Still, it's annoying when it does, so I tried to explain the situation to my co-admin so that maybe, given how he knows the layout of the office at least as well as I do, we could come up with a solution for those few times when the shelf in question has no space on it and there wouldn't be this annoyance anymore.

I'd barely got started when he barged in taking me to task for complaining about it, because apparently a range of secretaries have told him to put things on the floor and 'these things need to get done in a timely manner' and 'I don't like hearing about how you don't like how I do things'... Yeah, that was embarrassing. All I was doing was flagging up a problem and trying to look at how to deal with it on my end when I wasn't around to tell him 'please don't put those there; put them here instead'. So I flag up a problem that's a generalised sort of problem that requires some shuffling to work, and I get a bollocking for even remotely suggesting that something a consultant does isn't perfect. Brilliant. It's not like things don't get done in a timely manner! I was away!

I'm going to have to spend most of tomorrow sorting out what mess remains around here. I've been trying to hold off on dumping the files still lurking under my desk until MedRec gets off its arse and picks up the stuff that's supposed to be returning to their little swamp, mostly because there's no space in there. I want to keep things tidy, I really do, but how the hell is that possible when notes come in but no one takes them out again, except in dribs and drabs that shuffle everything around so badly that no one can find anything?

So ... yeah, I feel kind of shitty right now, as I have been read the riot act over daring to suggest that a consultant might want to change his way of doing things a bit, once I found a viable solution that wasn't going to get tapes lost. Clearly there are things one Does Not Speak Aloud, because the consultants are listening and they are seriously quick to take offense. So I have ranted here, and now I will return to the typing, and then the day will be over and I will go home and ... I dunno, kill things. Possibly Naga. Possibly Scourge. Possibly darkspawn. Possibly zombies. I dunno. Whichever.

*grumblemumblesnarl*
thessalian: (writing)
So Livejournal is 'experiencing high traffic volume' again. I wonder if it's people posting on Steve Jobs' death or another Russian government attempt to screw them over. Either way, it's irritating. I like having Livejournal on in the background while I'm at work. It gives me something to read while I'm stuffing envelopes or having coffee or whatever.

Interesting conversation with my co-admin today, which is kind of rare. Actually, having any conversation with my co-admin at all is rare. What's even more interesting is that it ended up being about horror movies. I asked him if there was anything interesting on at the cinema, as I am contemplating movie-going sometime this weekend and am woefully out of touch. He asked what I liked. I told him, and he actually sounded impressed before suggesting the remake of 'Don't Be Afraid of the Dark'. The conversation meandered from there and I'm amazed and a little impressed. For instance, he's seen Battle Royale! I've met so few people who've actually seen that movie. He also did not find it scary. Ooooooooookay... Anyway, I suppose I shouldn't be surprised, given the conversation we had about zombies at one point or another. Still, given that he seems to be all about the true crime novels, it does come as a little bit of a shock. Still kind of fun.

At least there's some fun out of work, I guess. Given the headache and the flu and the backlog and the phones and the stupid, it's mostly been a suckfest of the highest magnitude. Still, it's mostly settled and sorted. I still want to hit one of the consultants (he's one of the ones whose letters generally go, "Thanks for referring this patient; let me 'briefly' reiterate everything you've already told me in your various letters - and by 'briefly', I mean I'll take three pages to tell you everything you already know because you're the one who told me in the first place", which is time-wasting bollocks, but never mind) ... actually, I want to hit most of them. The one with the letters full of unnecessary backstory. The one who refuses to send me replies to my 'these are typed up and ready to be checked' emails ... at least not ones that include the neat and tidy lists I give him, as he somehow expects me to remember every single letter I've asked him to sign off (thank the gods for Sent folders). The one who not only refuses to sign off the letters in a timely manner but also waits weeks to even dictate clinic letters (seriously, last week she started dictating clinics she ran in early September, meaning it was three weeks before seeing the patients and dictating their letters). But I can't so I'm just going to have to type and bear it.

Tomorrow's Friday. I'd approve of that a lot more if Friday was a better day at the office. But my co-admin isn't in on Fridays so I get the phones. So I suppose I'd better clear as much typing as I can because I'm going to have no time to do it tomorrow, if the phone keeps on being as it is. But hey, lunch in an hour. I just want to go home and sleep for a week. Is that too much to ask?

(Oh, I gave my goblin Shammy some love yesterday. I earned myself a very painful death by Naga after being leapfrogged around a minefield. Iiiiiiiiii sometimes don't get this game at all. Well, I'll just have to find a different approach to the being I've got to kill; one that's not through a minefield and guarded by way, waaaaaaaay too many Naga. Or maybe I should just do the quest where I blast the hell out of them with mortars first? I don't remember this quest chain being anywhere for my Belf Pally. Maybe it's goblin-specific? Or maybe I just somehow missed it when I my Belf Pally was teeny-tiny, opting to head for the crossroads instead. Well, I suppose this is a good thing; the whole point of alts is taking these things in new directions, right? Really should give a bit more love to my Alliance alts, too. I mean, my Gnomelock got a void walker summon awhile back, and that's been more or less awesome; I barely have to throw spells at all when I've got that little bugger spawned! Plus Dwarf Pally is going to be fun, one imagines. Anyway, if I want to see how things like Outland and Northrend work for the other side, I'd best actually level my Alliance folk. If I don't, by the time I hit Outland, I'll just be doing more or less the same quests as I did with the Belf Pally. Well ... possibly not, I guess. After Hellfire Peninsula, there's a lot more scope for different ways of going about things. Particularly once you hit Shattrath.

...Okay, I might be procrastinating juuuuuuust a little bit. Back to work, right...)
thessalian: (Default)
I have to keep reminding myself that, despite only having typed three letters the last couple of hours, I have not exactly been doing nothing. It just kind of looks that way because the phones and the other random shit I'm being asked to do has been taking up all my time this morning. I would love it if the phone would just stop ringing for a half-hour or so. Or maybe just blow up while I'm at lunch. I'm not fussy.

Oh, remember my rant yesterday about how the mouth-breathers at medical records have entirely fucked up the stacks of notes? Well, one of the little troglodytes wandered in this morning while I was on the phone and began pawing through my notes. I ... may have snapped, slightly. I politely asked the gentleman on the other end of the line to hold on a moment, then ... well, anyone know my professional-bordering-on-homicidal 'fuck with me right now and I will END YOU' voice? Well, that came into play in a big way. He started by staring at me like a stoned cow while I explained that he and his colleagues were making a complete pig's breakfast of my office and that I would appreciate it if they took a bit more care. Around that point, he looked at me like I was the biggest bitch on the face of the planet and went, "My colleagues" like it was the most ludicrous word ever. Thus I explained that I didn't know precisely which one of them turned my office into a shambles so I would like them all to be more careful when looking for notes. I also had to point out that if he wanted pile seven, he was in the wrong fucking room and he wanted the notes cupboard down the corridor. He sort of slumped out and I'm pretty sure the only thing that will come from that is him sloping back to medical records and complaining about what a bitch I am. Which might well mean that they turn my office into more of a shambles out of spite. I just didn't see why I had to take that kind of shit from miserable medrec gremlins hunching gollum-like in the bowels of the hospital, sliming everything they touch the few times they do come out of their holes in search of 'the precious'. I have no patience with that shit.

Friday, thank the gods. Just today to get through and then I can have a weekend. I have a hankering to go bludgeon the living shit out of things on Warcrack; I've been too tired the last couple of days to do it justice. Mainly I've gone on for maybe half an hour to do any quest that required killing X-number-of-Specific-Mob and then logged off again. I'm thinking maybe if I get in some decent play time this weekend, I can get to level 75. I'm about 2/3 of the way to level 74 now, so it's not beyond the pale. I'm also trying to raise the gold for Artisan Riding (4500g, holy SHIT. I thought I was doing well with 1300g banked...) so quests are a thing. Still, I don't really like Dragonblight very much. Actually, I don't really like Northrend very much. In general. But, like Outland, it seems to be a hurdle I have to go through. At least if I want to see level 80 in my lifetime.

And this has taken a half-hour to write because the phone keeps ringing, people keep asking me for stupid shit and I swear if I have to listen to that photocopier churn out one more document (because seriously, one of the psychology fellows has been taking up space in here and photocopying what I think might be every medical text ever written, as he's gone through fifteen reams of paper at my count) I am going to throw it out the window. Along with the fucking phone.

Fridaaaay...
thessalian: (Rant)
There will be throttling of people. Oh yes. Yes, there will.

Background: My office is full of notes. FULL of notes. Stacks of notes everywhere. It's not exactly tidy but we haven't got a lot of choice. We try to book them back to medical records but that doesn't happen when we've got consultants who insist that they will need the notes at some hitherto undecided future point and thus no one else is ever allowed to have them, ever. Notes. Stacks of them. EVERYWHERE. I have to try my level best to keep things relatively tidy so that at least we know which are clinic notes and which are a consultant's horde and which we just need to book back to records for our sanity but have just been too busy to do so.

Today I came back from lunch and the mess was horrific. Apparently medical records bods came by and tore everything apart looking for notes ... and of course, didn't think that maybe putting the rest back as they were was too much effort. So I no longer had floor space, the spot in front of the file cabinet that I painstakingly cleared of notes not two days ago is blocked again and I don't know which goes where anymore. Worse yet, one of my consultants came by with a clinic tape. Well, a clinic tape and the associated notes. Which gods forbid he think to keep together in the same fucking place. Seriously; he dropped the envelope with the clinic tape in it on top of a stack of envelopes on my desk designated for the recycling bin, and put the stack of associated notes clear across the room! So I went away for lunch to a tidyish office and a firm knowledge of where everything is, and came back to chaos.

Between that and the absolute disaster that was that same consultant's tape full of ad hoc letters (no notes, no documentation, few hospital numbers, difficult names that he refused to spell and one letter of which he only recorded the first paragraph), I'm left just wanting to scream, cry and hide under my desk until this horror goes the hell away. But it's not going to, so I guess I'm just going to have to sort things out as best I can. Though some of the notes stacking can wait until tomorrow, when I'm wearing better clothes for crawling around under desks and on the floor. I swear, at this stage I'm strongly considering turning up in track suit bottoms and a plain T-shirt. If they bitch about dress code (they never do, but still), I can just point at the notes and explain that this is an exercise in weight-lifting and office clothes are not appropriate.

...But I probably won't do that either. I will slog through today, I will slog through tomorrow and then I will have a too-short weekend that I will only be able to enjoy because at least no one else will be in the office, being let get away with developing bad habits that make my life a living hell.

And I've had the phones today. Is it any wonder I want to messily slaughter EVERYTHING?
thessalian: (facepalm)
First day back at work after a holiday and already I wish I hadn't taken time off. It's not that I didn't enjoy the holiday - it's that even with a float secretary covering some of the workload, this place goes to hell every time I go away for longer than a day. I came in to find notes scattered hell to breakfast all over my workspace - desk, shelves, floor, everywhere. No rhyme or reason, no order ... so I had to sort out at least the desk before I could so much as sit down. I later discovered that a couple of the nurse specialists (or possibly the float, I'm not sure) got the bright idea to leave clinic tapes and associated notes on the floor, on top of a couple of stacks of notes that probably need to be booked in to our department, in front of a filing cabinet. Which meant that when someone knocked the entire pile over to get at the filing cabinet and then didn't bother to pick up the mess they'd made, I was lucky to be able to salvage the clinic tapes and their notes without getting them so blended into a pile of notes that were about to be hidden away that I'd never see them again. Not to mention saving the tapes themselves from getting lost, crushed or otherwise untypable. I was mid-way through sorting out the backlog in my email in-tray (because gods forbid they copy in my colleague when they know I'm away so that he can deal with anything urgent; that'd just be madness) and dealing with an amping-up of the headache that has still not gone away yet, when my colleague turned up and we had the following conversation:

Him: Hey, could you do this tape next?
Me: Yep, sure; it was the first tape I was going to do anyway, because of date order.
Him: It's just because there's this patient that [short explanation of why this needs doing]
Me: (trying to work) Okay; just let--
Him: Yeah, it's just [longer explanation of why this needs doing]
Me: ............. (trying not to explode) Look, just let me clear my email backlog and I will get right on that, okay?
Him: Yeah, sure; it's just--
(Mercifully interrupted by his phone ringing, letting me get back to work.)

My carefully stacked clinic tapes (sorted by consultant) are in shambles. My desk is a disaster. The float did not wipe any of the tapes so that's another job for me to do so that the consultants have tapes to dictate on, but I can't do that while there's typing to be done. And one of my consultants can't read out a hospital number correctly even when he's looking at it. My headache is back in spades, though at least part of that is the noise of the photocopier and the reek of photocopier ink and that bloody hand sanitising gunk, not to mention the fact that people use the space behind my desk as a conference room and the yammer kills my head on top of trying to decipher consultant accents.

In short, the aftermath of holiday has not only erased every bit of benefit the holiday gave me, but has actually made matters worse. All in a single morning. That really should tell me something, shouldn't it? Well, surely matters will settle down once I get this place beaten into some semblance of submission. Until then, I'll just have to get through the headache and the stress and the wanting to kill things, I suppose. I suppose the 'wanting to kill things' is what Warcrack is for.

Also ... two of my colleagues have bad colds. And they've come into the office to spread it around. On top of how I'm feeling right now, a cold would probably put me flat on my back, if not outright kill me. I work with surgeons; there's bound to be a surgical mask around here somewhere, right?
thessalian: (facepalm)
- I was late for work. No fault of my own; a train broke down a few stops ahead and jammed up the entire line. Thus sitting on a train for half an hour, becoming increasingly late all the while.

- One of my consultants got a new registrar! Not only can said new registrar not string a sentence together worth crap, but he also feels it necessary to cram as many fifty-cent words into a sentence as possible, even if they make little sense and he can't pronounce them. And then there's the fact that he can't handle a dictaphone because I ended up trying to type through his gods-awful tape this morning through this clunking noise that rendered some of his muttering inaudible. That tape has been set aside until I don't want to kill things.

- Senior nurse specialist wandered off for lunch without his cellphone, because it was on charge. He apparently decided that we would love to listen to his annoying ring tone over and over and over again at ear-splitting volume levels as people tried desperately to get hold of him regarding an appointment for which, because he decided to take a lingering lunch, he showed up late.

- One of my consultants has this thing about not giving me spellings of difficult names, only the vaguest idea of the address (yes, 'Colchester'; that's helpful) and no other clues as to where the letter's supposed to go when he's copying in half the planet. I thus spend twenty minutes digging through the notes for any clue and trying every spelling variation of the name I can think of in Google. Today, I finally give up and ask him if he's at least got a spelling. Answer - given like I should have known - was "Oh, I gave the letter from this guy to your colleague for filing last week". Yes, because of course we're psychic and my colleague hasn't got enough to do.

- And there goes senior nurse specialist's phone again...

- One of my favourite nurse specialists has unfortunately decided to mumble through her last tape.

- AND THERE GOES SENIOR NURSE SPECIALIST'S PHONE AGAIN! Why can't he put it on silent or take it somewhere else or both while he's seeing patients/having lunch/whatever?

- Headaaaaaaaaaaache.

Gods, this has not been a good day.
thessalian: (facepalm)
This is one of those days when I want to kill people. Or things, but mostly people.

Look, if the person you want a letter copied to is not someone to whom we have previously sent letters about this patient, you have to be specific about who you want it copied to because I cannot look up the details in previous letters. My Google-fu is strong, but it doesn't help when you're giving me "Dr [commonasshitname] at Queen Mary's" and that's it. Queen Mary Hospital, and if so, which one? In which part of the country? Do you know how many hospitals, care homes and associated facilities are named after Queen Mary? Which Dr Commonasshitname? What department? Most of this I can generally get from context as I am typing the letter, but honestly, in this department, it could be anything, from oncology to ophthalmology to urology to some other neurology department to ... well, pick your medical issue, really. (Also, get the name right. If you're telling a doctor that s/he's familiar with a patient because s/he's seen said patient before, it would help if you actually gave your secretary a name that sounds remotely like the one who's actually on file in the notes as having seen the patient once you've finally deigned to give said secretary the name of the hospital at which said Dr Misnomer currently works.

[Edit: Also? People who ring me up and say, "We have an appointment with your badly overbooked doctor but we have this other appointment with this other doctor and even though they're not the same speciality and not even really the same department, we don't have to see them both, right?" They drive me insane. It's not the request for information - it's the surety that they will only ever have to see one doctor ever and the accusation that we're somehow wasting NHS resources on sending one person - who has just had a brain tumour removed, ffs - to an oncologist and a neurosurgeon both. Why are you getting angry that your wife is having the best of care? WHY?]

In case it's not abundantly clear by now? ...Bad day. Bad, bad day. And the headache is not improving things. I just wasted a half-hour on Google trying desperately to figure out where I was supposed to send this stupid letter because my stupid consultant gave me no information, I am hungry and headachy and singularly displeased with matters as they currently stand and I want to go home and die for a couple of days.

It's only six more hours (five if you don't count my lunch break). Only six more hours and I can go home and either have a brief coma or go sword-and-board things into oblivion to vent spleen. Yay spleen?
thessalian: (Rant)
I refuse to let this day break me. I refuse. Sure, it's pretty much atrocious and I have begun to hate Fridays as much as I love them (love-hate relationship with Fridays; what a concept) but I am not. Going. To let this day bring me down.

It's been full of stupid. Really. Already. And I've only been here about two and a half hours. This is the first time today that people would just LEAVE ME THE HELL ALONE TO DO MY JOB. Somehow one of the consultants managed to hand me a clinic tape that turned out to be blank, one of the clinical assistants has some serious issues with spatial awareness (and her I just want to throttle because her grip of the English language is weak at best and while I can generally get a handle on what it is she's trying to say, I am so not in the mood today) and the phone. Will not. Stop. Ringing. And it's always with the patients who speak slowly and softly and insist on giving some poor secretary way more detail about a problem than that secretary technically needs. I think I'm more or less on top of it now (hence being here, writing this) but dear sweet merciful GODS this was not a good morning. I'm hungry, I'm tired, I'm fed up and I just want to chuck something across the room.

I think there may have to be up-and-killing-things on Warcrack at some point today. Not that there generally isn't anyway; I hit level 48 a couple of days ago (more or less comedy quest chain that basically parodied paid homage to Starship Troopers) and have since been doing absolutely nothing but fart-arseing about doing one particularly stupid cookery quest and mining the hell out of things so I can hopefully level jewelcraft some. Also exploring for some of the exploration achievements. Which ended up with me killing a level 40-ish elite mob just because I tripped over it by mistake. No quest involved at all. Just ... me, elite mob, killed it dead, moved on. Well, he was standing between me and a good vein of mithril. I'm looking rather forward to levelling to a point where I am actually in the same region as anything resembling thorium. Or at least truesilver. Bah. At least cookery's going well, though a lot of that had to do with travelling all over Azeroth to pick up the recipes I needed not only to level up but to get all the meat out of my inventory. (If this were anything like real life, I hate to think what my backpacks and bank vault would have looked like by the time I got to use all that bear meat.)

Oh yeah, Tanaris looks like Valkurm fucking Dunes. I really should avoid that place more.

Anyway, so at least I have my stress relief planned for the evening - and, given the joys of windowed play, I can chat to friends and/or RP at the same time. Yes, I live on my computer. I do not have a problem with this. Though I really ought to actually have an outing at some point. Dinner, maybe. Or a drink at the pub. Or something that might constitute 'treat'. Because I seriously think I need one. This week has just been of the suck for no specific reason.

...Why am I so damn tempted to say 'screw the budget; I'm going to Benihana'?
thessalian: (Default)
ALL HAIL THE QUOTEHAPPY. *ahem* Cookies to the ones who recognise where I got this entry title from. Anyway. Moving on.

I have a theory, but it probably isn't bunnies.

(No, not midgets either.)

Look, lately the hospital has become really, really paranoid about hand-washing. Seriously, I had to go on an hour-long course. About how to wash my hands. Seriously. Just ... I get it for the nurses, okay? Nurses and doctors and porters and people who actually get within twenty feet of the patients and are obliged to have contact for more than ten seconds. And I don't even mind the 'this is the way we wash our hands' lecture we have to have once a year, apparently. What I really can't get behind is the fact that we're obliged to have bottles of hand sanitiser everywhere - one on every desk, little bottles of hand sanitiser spray for each of us to carry on our belts/lanyards/whatever, and telephone wipes for every office. Now, I get that it's a hospital and we want to keep the germs from getting the patients and from getting us, but the fact is that there is no way to keep an admin office sterile. No amount of hand cleaner in the world is going to manage it.

...Also, I appear to be allergic to it.

Thankfully, not the 'touch it and it gives me hives' kind of allergic. And maybe it's not even an allergy so much as a sensitivity of sorts. No, it's the smell. Ever since policy dictated that we had to have this stuff around, I've been sneezing like mad, my sinuses have felt like someone's been going over them with a nail file and there has been more than one instance of minor but still worrying bloody nose. I go home, I'm fine. I come here to air full of this astringent-smelling shit and all of a sudden, my sinus problems are ten times worse. I imagine that when one's sinuses are already raw just on general principles, filling them full of astringent fumes is just going to hurt like hell.

Oh, yeah, and did I mention they're repaving bits of road around the area? So I went out for lunch to escape the sinus horror (note to my co-worker; just because I brought sandwiches does not mean that I am going to sit at my desk all lunch hour. I don't see how you do it, and I simply will not spend my entire day sitting at this ergonomic nightmare of an office chair when there's an outdoors to be in) and got hit with the smell of boiling tar. I wish there was something I could do to make the inside of my nose and surrounding sinus tissues feel less like someone's been at them with a cheese grater.

The weekend was too short, the week is looking too long and all I want to do right now is go the hell home. But I've got at least an hour to go before I can even consider it, so ... typing typing typing...
thessalian: (DAO)
Ah, relaxing weekend. Nothing to do but veg out, do a bit of grocery shopping and poke around with the computer. It's good.

I've been giving my belf paladin a little more attention this weekend. Just recently hit level 44 - up from ... *checks last Warcrack post* level 37 last weekend, which was more or less the last time I played it with any degree of seriousness. Which, given I used to consider myself lucky if I got one level in a weekend, given the party-centric FFXI set-up, is pretty freakin' impressive. FFXI, I think I gave up around about this level, and I'd been playing ... oh, at least a year. But Missandei the belf paladin is still trucking away, having gained 44 levels in the last two and a half months or so. Well, less, really, when you consider that I didn't start the belf paladin 'til ... holy crap, 44 levels in a month? Of on-again, off-again play, no less. More to the point, solo play. Shit, I see why people kind of gave FFXI a miss now...

Actually, I think one of those levels was entirely because of mining. Seriously. See, I ended up in Thousand Needles for some reason (man, that place got wiped by the Cataclysm) and ended up with this quest for this weird kind of buff that lets you swim continuously with no need to come up for air, and also increases your swimming speed to about your walk level. And seriously. Mithril. EVERYWHERE. I spent a good two hours going, "Screw this questing shit; mithriiiiiiil!" and swimming around, barely getting attacked by anything and mining until my mining bag filled up and my inventory couldn't take any more. Then I spent another hour or so in Orgrimmar, smelting mithril ore and making mithril filigree. My jewelcrafting skill is starting to seriously rock.

(Oh, hey, [livejournal.com profile] wingedkami? You didn't tell me about gem bags. Gem bags are awesome. So now I have a gem bag, a mining bag and a couple of really big bags replacing the diddy ones I looted off mobs way back when. I still get that annoying 'inventory is full' gabble now and then, but it's a lot easier now that I have more storage space, a lot devoted to ore and metal bars, and yet more devoted entirely to gems and copper wire and mithril filigree and other jewelcrafting stuff. More space can be devoted to the crap I get from mobs that are on occasion standing right on top of my metal vein.

...But yes, I do more than just mine when I do these things. Quests quests quests. Of course, sometimes by the time I respond to some quest where the 'Horde war machine' is trying to send me someplace, I'm too high level to actually bother with any of it? But still, at least I get to explore. But the mining in the Dustmallow Marshes is crap. Craaaaap crap crap. Anyway, the Booty Bay pirate stuff was fun. Though I had a kind of scary moment where the last "KEEL THE PIRATE GUY!" moment of that particular quest chain got interrupted mid-battle by ... well, net connection hiccup. So I'm maybe two-thirds done killing this guy and I'm at full health and then all of a sudden, I can't use any of my skills, even though they light up when I click on them. Sure mid-battle sign that my net connection has just keeled over. My reaction? "FUUUUUUCK!" However, when I managed to get everything up and running again and logged back in, I was in the inn in Booty Bay, apparently having killed the pirate guy and gone down with the ship which the Booty Bay pirates had been cannonballing to death, and they fished my half-drowned pixellated near-corpse out of the water or something. It's a part of how that whole quest series goes, I figure. Either way, at least it wasn't death by connection glitch. I hate that.

So yes, [livejournal.com profile] tyrell, still loving Protection spec. Though I kind of wonder if you're still allowed plate armour even if you do use another spec for paladin. Anyway, fact is that my belf is almost entirely decked out in plate (I haven't quested up a bit of plate chest armour yet, but I have everything else; I just don't buy armour much beyond level 3) and the last time her health dipped below 90% was when there was a mob of maybe five tower guards all at once on top of elite big bad. Though part of that is various auras, seals and a very good shield that no one has managed to offer me a superior replacement for since. Paladins are soloing machines.

No, I really haven't been doing much else with my weekend, though I did play some DA2 (I'm steeling myself for doing the Anders friendmance thing again, just for plot relevance and eek factor) and there has been a little bit of RP, which has been more or less awesome. It's good to have people around again, though not many and not often. It's the summer and I guess everyone else is out doing meatspace stuff. Which is cool and all, but I haven't done it much of late. I'm perfectly happy with my human interaction taking place predominantly through a keyboard and computer screen on the weekends, at least partly because the job tends to make me lose a great deal of faith in humanity and the last thing I tend to want to do at the end of a long week is to actually deal with people. I'm pretty sure that there are some I'd really like just hanging out with, but it tends not to happen. Partly because I do not make an effort and I really need to get better at that.

Aw, crap, it can't be 7pm on a Sunday already. Really? Seriously? Weekends are way too short. I need a day off. At least just one damn day off. Preferably attached to a weekend but I am so not picky as long as it means that I can sleep in and don't have to go into work. Oh well, at least the other admin (not Schrodinger's Admin; the other one) is back tomorrow so I don't have to be all things to all people. Bleh.
thessalian: (Yay)
My internet at home works again! Seems to be going pretty well, too, though I'm not jinxing anything by talking about definite improvement until I've been through a few nights without a connection drop. Or ... well, maybe I can talk about it if I get through a few nights without multiple connection drops. I'm not asking for very much, I don't think - just a solid week where I don't have to spend half the night glaring at my router until the little lights stop blinking and give me my internet back, and where I don't have to glance at said router routinely the minute a site hangs, all grumbling paranoia about whether all of the little lights are on. I pay enough for it, you'd think I could get my internet fairly regular. Yeesh.

So it's Friday. Yay Friday! Particularly given the fact that my breakneck pace of the last few days has seriously paid off. The typing? Is gone. Cleared out. Done. Entirely. I've got a few letters that have been checked and signed that I need to print off and send, but mostly ... it's looking like today is going to be fairly relaxed. I think it helps that one of the consultants is away on leave this week ... but then, he's only one of three, and never mind the half-dozen nurse specialists, registrars, honorary clinical assistants and whoever else I work for. And OtherAdmin is away. Still no clue about what's going on with Schrodinger's Admin, but I think I've sorted out an awful lot of her mess. Though let me tell you, there was a lot of mess to sort. So to summarise the summary, today is a day I can more or less coast through and I think OtherAdmin is going to be pleased with what he finds when he comes back. No terribly urgent messages, no big backlog of typing and overall ... this is the way an office is supposed to be. Now I just wonder if it'll last.

I also wonder if the usurping psychologist who keeps needing me to log her into the system is ever going to remember to log off when she leaves for the day. Seriously, if there's a security violation because she left everything logged in and ready to poke around in, it's my arse on the line, not hers.

I've actually started putting fingers to keyboard on fiction again. Fine, it's DA2 fic and it's nowhere near done and I'm not sure where it's going so it may just end up a dead end, but ... baby steps. I've been looking over Access Mundi for the last couple of weeks but have just not had the energy or the inspiration to write much. That may be changing, though, so ... well, at least I'll have the satisfaction of having finished it, whatever else happens.

So ... LJ is more or less back, from the looks of it. Sort of. Kind of. Maybe. Apparently the Russian government is partially to blame. Well, yay for Dreamwidth and cross-posty goodness, say I. Particularly now that I've actually been bothered to change my crossposting settings to reflect that I am crossposting. (Anyone who wants to add me on Dreamwidth should, of course, feel free. And I think I have invite codes floating around, if anyone wants. Given the LJ issues, Dreamwidth is looking pretty swish right now.)

And finally, now that I'm about done checking through an entire clinic list from late April to discover that none of the letters were actually checked and signed off (and thus having to take a whole bunch of steps to ensure that I can know when people have at least read the emails I send listing all the typing I've done for them that needs to be checked so I can send it out and not look like a lazy mare), I suppose I should probably get back to it. Though one last thing: one of my last BPAL purchases involved an imp of Alecto, which is one of the ones I really, desperately wanted. I'm trying it out today and it is everything I hoped it would be. Joy!
thessalian: (writing)
Well, I got up this morning and went to do email check, and what should I find but that my internet connection went blooey. Seeing as I get random mini-borks anywhere from one to a dozen times daily, I got a little bit fed up and rang BT. Again. I have no the hell idea exactly what they think is wrong with it (and was nearly late for work because of the line tests and the actually trying to explain the damn problem to people who have clearly not been trained in either phone service issues or customer service, and I don't care where they're from ... though I'm assuming not the UK) but they're doing a thorough check so I can expect not to have internet service today. Well. Fuck. I swear if this does not fix the problem I will end up having some kind of embolism. Still, I suppose I still have my cheap pay as you go broadband that I picked up for when they wouldn't connect my phone or internet for six weeks after I moved into ShinyNewFlat. If I can make that work, anyway; last time I had this kind of problem with my indubitably shitty broadband service, I could not make the damnable thing connect. At all. *sigh* Well, if not, I suppose it can just be a day in which I watch TV shows and play Dragon Age. Still, there is much suckage.

On the subject of Dragon Age, I am now sorely tempted to do the M15M-ish version of Legacy. Because ... well, I'm thinking to see how I can actually make that funny. Or indeed if I can make that funny. Look, I'll be straight with you guys; I have never purchased a game like this on the day it came out before. Ever. In my life. Dragon Age, I had walkthroughs when I needed them. DA2, I had spoilers like whoa. Even with Warcrack, where I was a complete and giant noob, I had at least some idea about what was going on and quest walkthroughs. This time around, I went in entirely blind. No walkthroughs, no hints and tips, no spoilers, no clue what to expect beyond a general epic narrative 'spidey-sense'. So a lot of it was getting past loading screens and thinking, "I don't liiiiike thiiiis..."

See, this? This is why I don't play console games, exactly. Not only do I flail with controllers, but I flail in general. Though I suppose part of it is not having a console. Or a TV set. I really ought to change that at some point. Although honestly? I don't know where I'd put even a small TV. Or a console. Or where I'd sit to play it. Maybe I actually do need a flat with more than one room.

...Oh, what the shit, FrenchConsultant; tell me that these letters you dictated on this tape aren't from a clinic held on the 23rd of June! Oh, come on.

(In short, getting back to work now. Gods, this is going to be One Of Those Days.)
thessalian: (facepalm)
I'm beginning to get a handle on just how messed up this place actually is. Frankly, no wonder the NHS is teetering the way it is if this herding-stoned-cats way of dealing with things is the norm. And I swear, it is driving me in the general direction of a stress-related grave.

See, I work in this hospital, and this hospital specialises in neurology and neurosurgery stuff. On the premises, there are technically two establishments in a variety of buildings; the hospital and the Institute. These two things are not the same. They do not have the same staff, payroll, infrastructure, anything. Well. I say 'anything'. They do share some things. Administration buildings, for instance. And a need to get onto the hospital computerised document record system and the electronic patient record. But, because they are not hospital staff, they do not have access to the hospital's computerised document record system or the electronic patient record. This ... presents a problem. They can't get onto the system to look up who they want to invite to join in clinical studies (which is more or less the remit of the Institute), they can't book the patient notes they 'borrow' back to medical records, they can't do much of anything. So what do they do? They get hospital staff to do it. Despite the fact that technically the hospital staff is not being paid to do so. Which is why I've got a psychologist cluttering up my office looking up patient letters (and watching shit on YouTube) with my login codes, and an admin in the next bit of office who's asked me to book several dozen sets of notes back to medical records because she's "sick of looking at them" (and who has also stolen my hole punch without so much as asking, even though she had to lean directly over my left shoulder to do it). In other news, I am apparently the only person who ever takes any post to the post room, medical records hasn't picked up any of the notes we've booked back to them in the last month, a total stranger called me 'Princess' in the most condescending way possible this morning, the nurse specialists cannot get "patient requires transport" through their thick skulls and I hate the security managers with the passion of a thousand burning suns.

To summarise the summary: I. Want. To. Set. This. Place. On. Fire.

So I bought the shiny new Dragon Age 2 DLC. And it is shiny ... for varying definitions. The story is a little ... erm ... well, look at it this way: I started the whole thing by rolling my eyes and grumbling, "Yeah, we get it, Hawke is speshul, whatever" ... and then there was just a lot of "........oh shit". Some of it was the laughing, "I do not believe they just said that" kind of 'oh-shit' (the dialogue. It was awesome. Varric can, at one point during the final battle, be heard to say, "If this guy pulls a dragon out of his ass, I'm leaving!"); yet more of it was the "this is going to come back to bite me in the arse, isn't it?" kind of 'oh-shit'. (Relevant icon is relevant.) Some of the decision pivot points are ... a little weird, mostly because they're trying to be so climactic and revelatory when frankly, if Hawke had the brains the Maker gave an amoeba s/he'd have figured out that particular 'plot twist' in the first half-hour of gameplay, but on the whole it's a pretty good game. Though it's kind of sad when you realise that it looks for all the world like they paid more attention to backdrop and level design for this one piece of DLC than they did for DA2 itself. Apparently someone listened when the fans complained about the same four or five layouts repeated over and over and over again.

Know what I didn't like? The 'new breeds of darkspawn'. Actually, I have issues with them advertising them as 'new breeds of darkspawn'. For one thing? Genlocks are not new. Genlock alphas are not new. Hurlock alphas are not new. Most of us played Origins. We know from freakin' genlocks, okay? Second of all ... hey Bioware? Sorry to break it to you, but ... genlocks: UR DOIN IT RONG. It would be nice if the breed of darkspawn you get at least vaguely resembles the species of female that was Broodmothered to spawn them. Xref your own canon, guys - you taint a female dwarf, you get a Broodmother that breeds genlocks. You taint a female human, the resultant Broodmother breeds hurlocks. Elves? Shrieks. Qunari? Ogres. Okay, you kind of bit your own canon in the arse when you gave us magic-capable genlocks when dwarves aren't supposed to be able to use magic, but you've also said that dwarves are resistant to magic, which they're so very not, and that they cannot enter the Fade, which ... well, that's clearly about nine different kinds of bullshit. And then there's Sandal. Still, having the DA2 genlocks look like the product of a mating between a bronto and an orangutan? Nnnnnnnot working for me.

In addition, combat was a bitch and I was playing on Easy. And this was after endgame. I pity the poor morons who play on Nightmare. Still, for all that, it was fun enough, I'd play it again and it wasn't expensive so I'm not exactly thinking that it was a total waste of money. Which is about all I could really ask of a bit of DLC after some of the crap they gave us for Origins. I know that's as damning-with-faint-praise as 'it's better than anything else on TV right now', but it's what we've got.

*sigh* Right, back to the salt mines. Some total moo in patient records apparently feels that digging through piles of notes is beneath her so I have to go fish notes out of piles. Thankfully I know where at least some of them are off the top of my head. There's one, though ... well. I'll manage. I hope.

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July 2012

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