thessalian: (facepalm)
[personal profile] thessalian
This is one of those days when I want to kill people. Or things, but mostly people.

Look, if the person you want a letter copied to is not someone to whom we have previously sent letters about this patient, you have to be specific about who you want it copied to because I cannot look up the details in previous letters. My Google-fu is strong, but it doesn't help when you're giving me "Dr [commonasshitname] at Queen Mary's" and that's it. Queen Mary Hospital, and if so, which one? In which part of the country? Do you know how many hospitals, care homes and associated facilities are named after Queen Mary? Which Dr Commonasshitname? What department? Most of this I can generally get from context as I am typing the letter, but honestly, in this department, it could be anything, from oncology to ophthalmology to urology to some other neurology department to ... well, pick your medical issue, really. (Also, get the name right. If you're telling a doctor that s/he's familiar with a patient because s/he's seen said patient before, it would help if you actually gave your secretary a name that sounds remotely like the one who's actually on file in the notes as having seen the patient once you've finally deigned to give said secretary the name of the hospital at which said Dr Misnomer currently works.

[Edit: Also? People who ring me up and say, "We have an appointment with your badly overbooked doctor but we have this other appointment with this other doctor and even though they're not the same speciality and not even really the same department, we don't have to see them both, right?" They drive me insane. It's not the request for information - it's the surety that they will only ever have to see one doctor ever and the accusation that we're somehow wasting NHS resources on sending one person - who has just had a brain tumour removed, ffs - to an oncologist and a neurosurgeon both. Why are you getting angry that your wife is having the best of care? WHY?]

In case it's not abundantly clear by now? ...Bad day. Bad, bad day. And the headache is not improving things. I just wasted a half-hour on Google trying desperately to figure out where I was supposed to send this stupid letter because my stupid consultant gave me no information, I am hungry and headachy and singularly displeased with matters as they currently stand and I want to go home and die for a couple of days.

It's only six more hours (five if you don't count my lunch break). Only six more hours and I can go home and either have a brief coma or go sword-and-board things into oblivion to vent spleen. Yay spleen?
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July 2012

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