*facepalm*
Oct. 6th, 2011 01:39 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
thessalianApparently I cannot vent to my colleagues in the office anymore. Not while the consultants are in earshot, anyway. Eavesdropping is alive and well and at least one of the consultants gets really shirty if he thinks he's getting commentary that sounds even remotely like criticism.
I came back from lunch break to my co-admin saying that apparently there was a tape by one of my consultants left from when I was off sick (as opposed to the holiday leave) that hadn't been done. The reason it hadn't, he discovered after a look-round, was that the tape and the pile of notes that went with it was on the floor, and someone (probably the gollums in MedRec) put another small stack of notes on top of it, which was unfortunately marked with a post-it denoting a completely different clinic. It looked to me like just another legacy of the consultant that hoards notes for clinical studies, not a tape needing to be done (given there was no visible tape-containing envelope involved). This is why I don't like it when the consultant in question leaves notes on the floor, and why there has to be a better solution. Usually it isn't a problem because I keep the shelf where he keeps the notes pretty clear, but given I was away and a backlog built up? (And the float they got in to type stuff for me didn't see it either, kthnx.) Well, this is not a thing that happens very often. Still, it's annoying when it does, so I tried to explain the situation to my co-admin so that maybe, given how he knows the layout of the office at least as well as I do, we could come up with a solution for those few times when the shelf in question has no space on it and there wouldn't be this annoyance anymore.
I'd barely got started when he barged in taking me to task for complaining about it, because apparently a range of secretaries have told him to put things on the floor and 'these things need to get done in a timely manner' and 'I don't like hearing about how you don't like how I do things'... Yeah, that was embarrassing. All I was doing was flagging up a problem and trying to look at how to deal with it on my end when I wasn't around to tell him 'please don't put those there; put them here instead'. So I flag up a problem that's a generalised sort of problem that requires some shuffling to work, and I get a bollocking for even remotely suggesting that something a consultant does isn't perfect. Brilliant. It's not like things don't get done in a timely manner! I was away!
I'm going to have to spend most of tomorrow sorting out what mess remains around here. I've been trying to hold off on dumping the files still lurking under my desk until MedRec gets off its arse and picks up the stuff that's supposed to be returning to their little swamp, mostly because there's no space in there. I want to keep things tidy, I really do, but how the hell is that possible when notes come in but no one takes them out again, except in dribs and drabs that shuffle everything around so badly that no one can find anything?
So ... yeah, I feel kind of shitty right now, as I have been read the riot act over daring to suggest that a consultant might want to change his way of doing things a bit, once I found a viable solution that wasn't going to get tapes lost. Clearly there are things one Does Not Speak Aloud, because the consultants are listening and they are seriously quick to take offense. So I have ranted here, and now I will return to the typing, and then the day will be over and I will go home and ... I dunno, kill things. Possibly Naga. Possibly Scourge. Possibly darkspawn. Possibly zombies. I dunno. Whichever.
*grumblemumblesnarl*
I came back from lunch break to my co-admin saying that apparently there was a tape by one of my consultants left from when I was off sick (as opposed to the holiday leave) that hadn't been done. The reason it hadn't, he discovered after a look-round, was that the tape and the pile of notes that went with it was on the floor, and someone (probably the gollums in MedRec) put another small stack of notes on top of it, which was unfortunately marked with a post-it denoting a completely different clinic. It looked to me like just another legacy of the consultant that hoards notes for clinical studies, not a tape needing to be done (given there was no visible tape-containing envelope involved). This is why I don't like it when the consultant in question leaves notes on the floor, and why there has to be a better solution. Usually it isn't a problem because I keep the shelf where he keeps the notes pretty clear, but given I was away and a backlog built up? (And the float they got in to type stuff for me didn't see it either, kthnx.) Well, this is not a thing that happens very often. Still, it's annoying when it does, so I tried to explain the situation to my co-admin so that maybe, given how he knows the layout of the office at least as well as I do, we could come up with a solution for those few times when the shelf in question has no space on it and there wouldn't be this annoyance anymore.
I'd barely got started when he barged in taking me to task for complaining about it, because apparently a range of secretaries have told him to put things on the floor and 'these things need to get done in a timely manner' and 'I don't like hearing about how you don't like how I do things'... Yeah, that was embarrassing. All I was doing was flagging up a problem and trying to look at how to deal with it on my end when I wasn't around to tell him 'please don't put those there; put them here instead'. So I flag up a problem that's a generalised sort of problem that requires some shuffling to work, and I get a bollocking for even remotely suggesting that something a consultant does isn't perfect. Brilliant. It's not like things don't get done in a timely manner! I was away!
I'm going to have to spend most of tomorrow sorting out what mess remains around here. I've been trying to hold off on dumping the files still lurking under my desk until MedRec gets off its arse and picks up the stuff that's supposed to be returning to their little swamp, mostly because there's no space in there. I want to keep things tidy, I really do, but how the hell is that possible when notes come in but no one takes them out again, except in dribs and drabs that shuffle everything around so badly that no one can find anything?
So ... yeah, I feel kind of shitty right now, as I have been read the riot act over daring to suggest that a consultant might want to change his way of doing things a bit, once I found a viable solution that wasn't going to get tapes lost. Clearly there are things one Does Not Speak Aloud, because the consultants are listening and they are seriously quick to take offense. So I have ranted here, and now I will return to the typing, and then the day will be over and I will go home and ... I dunno, kill things. Possibly Naga. Possibly Scourge. Possibly darkspawn. Possibly zombies. I dunno. Whichever.
*grumblemumblesnarl*