thessalian: (sucky day)
[personal profile] thessalian
Dear Consultant,

If you want me to type a letter for you concerning a specific patient, you have to give me the following:

1) Patient notes; or
2) Patient hospital number; or
3a) Patient name spoken in a non-garbled manner (spelled out if it's a difficult name) and
3b) Date of birth; also,
4) The address to which you want it sent, particularly if it is not contained within (or you have not provided) 1, and
5) The address to which you want any copies sent, particularly if it is not contained within (or you have not provided) 1.

Additionally:
6) A work environment where the girls are not talking crap very loudly and ignoring their phones so that they can bitch about the evil conspiracy of bankers who are making their money by holding transactions for 5-7 business days not for processing but so that the money can gain interest in a Swiss bank account before it reaches its final destination and how no prison sentence should ever be less than five years because nothing else will do as a deterrent and on and on and on, and
7) A work environment where I am not consistently getting calls meant for other people because Main Switchboard and the Ophthalmology reception desk can't get their records straight as regards secretaries' extension numbers and then end up expected to help when I know nothing about the other secretary's business or ways of working or anything and frankly don't have time because there's typing to do and someone wants to put someone who called the wrong extension but is trying to reach me through to my extension despite my being on the phone already while dumping yet more stuff on my desk...
...would be nice.

Please rectify this matter before I go insane.

Regards,

The Temp

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thessalian

July 2012

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