> The system is sporadically held together and / or patched up by an
> increasingly frustrated group of employees who don't understand why they
> can't have lots of money for no work like the directors have, particularly
> when they're being increasingly overworked in unsafe conditions that
> include but are not limited to being assaulted by customers.

And yet despite the extreme annoyance when it doesn't work the tube, when it does work, seemlessly moves millions of people around London every day. I don't think many people (myself included) really appreciate what a great job it does on average...