thessalian (
thessalian) wrote2004-11-02 04:20 pm
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Just Deserts
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Wheeeeeeeeeeeeeeeeheeheehee.
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Amusing thing of the day:
This woman from another hospital rings up about a patient. She wants information on this patient because he's recently become an inpatient with them. She rang the other day and I faxed her all the information I had. Did my job, helped her out -- or so you'd think. She rang back today needing more information, which I unfortunately couldn't give her because I didn't have it. Dr Slater, probably my favourite of the consultants (friendly, not patronising, makes me work but actually does work herself), is in the office next door ... and the door's chocked open, which means she can hear every word I'm saying. She told me that the procedure this woman was asking about was performed at yet another hospital, then offered to go and get the notes on this patient (she is a kind soul). So she gets them and we dig, and no, the hospital that did the procedure never wrote to let us know about it. They don't always, and since the patient hasn't been attending his clinic appointments, we never heard about it from him either. So that's all she wrote, you'd think. But no, the woman on the phone gets stroppy; says that she finds it hard to believe that we don't have this information. I personally think she just doesn't want to ring the other hospital, being content to let me do her job for her. Dr Slater (again, kind soul) offers to talk to the woman. And this woman apparently decides to take the same "Well, you're lying to me to actually make me do my job properly and I don't like it" line with a consultant.
Dr Slater: Hi, this is Dr Slater, I'm one of the consultants. (pause) Yes, and I believe my secretary told you that we do not have that information. (pause) Well, I'm one of the consultants on Dr Slevin's team, and I've been standing right next to my secretary. We've both been going through the notes and have not found the information you've requested, and to suggest that we are lying to you is, quite frankly, a little insulting. (pause) Actually, it was implied. Now we've given you all the information we can; the procedure was carried out at [hospital] and I suggest that you contact the department in question. Good bye. *click*
So amusement of the day was listening to Dr Slater give a complete tongue-lashing to some self-righteous entitlement bitch. Ah, charming.
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And from the "Oh, for fuck's sake go away" department:
Violet: [Theeeeeeeeeeesssssssss] ... you wouldn't by any chance know Chelsea and Westminster's address, would you?
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I want KFC, and for this day to be over. Three times the computer's crashed on me mid typically overlong Dr Propper letter.